Michael

A friend of mine called me the other week in disarray: someone left a nasty review online for her business that she just started. She was in disbelief also because it wasn’t someone she could recognize as her client! Why that person was so inclined to leave a bad review is anyone’s guess, but now...

From your business's beginning, you're cultivating a reputation to uphold. Your social media posts, website content, interactions with clients, and services provided to customers all contribute to that reputation, and the more you build upon it, the more likely it'll stick in the minds of everyone...

In the digital age, a good online reputation is essential to any brand's survival. The reputation of your brand could be an asset, or a burden on any potential successes. Modern consumers are intelligent, and most will do online research before making a purchase. Ninety percent of consumers say...

As a business owner, you know just how important it is to make sure each of your customer's needs is met, and that their overall experience with your brand is a good one. You may not know this, but 92% of consumers typically read a business’ reviews in order to discover the overall quality of the...

It’s no secret… A good online reputation is essential to any brand in today’s market. As a matter of fact, your brand’s reputation is one of the most important elements when it comes to your business achieving any potential successes. That’s why now more than ever, it’s imperative that you place...